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  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Account administration
  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Account administration

Account administration

  • Why can't admins change their own product roles in Admin Center?
  • What information should I include when I contact Zendesk Customer Support?
  • How do I export my data and reports from all of the Zendesk products?
  • I updated my Wordpress theme and the Zendesk chat widget is no longer showing on my site
  • How do I get a sandbox account test environment?
  • How do I make my sandbox sync with my production account?
  • How do I change my Zendesk subdomain if my company is renamed? 
  • Can I get my old subdomain back?
  • Will my account and settings reset when I move from a trial to a paid account?
  • I just took over as the account owner. What do I need to know?
  • What is the Zendesk Master Subscription Agreement?
  • General performance issues troubleshooting guide
  • Why is Zendesk slow? How do I fix it?
  • How can I communicate with agents internally to make announcements?
  • How to use our troubleshooting guides
  • Can I verify my subdomain to be used in Google Search Console?
  • How do I contact my Zendesk account representative?
  • How can I receive all the updates regarding Zendesk?
  • How do I reactivate my suspended, expired, or canceled account?
  • What happens when decreasing number of agent seats?
  • Will there be any issues with changing the account owner?
  • Can I revert my Zendesk settings to a previous state?
  • Can I reactivate or retrieve data from a canceled account?
  • Agent suddenly downgraded to end user
  • Can I schedule a future cancellation date for my account?
  • Can we have more than one account owner?
  • Which time zone does Zendesk use?
  • How do I merge or migrate two Zendesk accounts?
  • Generating a traceroute for troubleshooting
  • Failed to create sandbox: Name must not contain the "|" character
  • Why can't admins change their own product roles in Admin Center?
  • What information should I include when I contact Zendesk Customer Support?
  • How do I export my data and reports from all of the Zendesk products?
  • I updated my Wordpress theme and the Zendesk chat widget is no longer showing on my site
  • How do I get a sandbox account test environment?
  • How do I make my sandbox sync with my production account?
  • How do I change my Zendesk subdomain if my company is renamed? 
  • Can I get my old subdomain back?
  • Will my account and settings reset when I move from a trial to a paid account?
  • I just took over as the account owner. What do I need to know?
  • What is the Zendesk Master Subscription Agreement?
  • General performance issues troubleshooting guide
  • Why is Zendesk slow? How do I fix it?
  • How can I communicate with agents internally to make announcements?
  • How to use our troubleshooting guides
  • Can I verify my subdomain to be used in Google Search Console?
  • How do I contact my Zendesk account representative?
  • How can I receive all the updates regarding Zendesk?
  • How do I reactivate my suspended, expired, or canceled account?
  • What happens when decreasing number of agent seats?
  • Will there be any issues with changing the account owner?
  • Can I revert my Zendesk settings to a previous state?
  • Can I reactivate or retrieve data from a canceled account?
  • Agent suddenly downgraded to end user
  • Can I schedule a future cancellation date for my account?
  • Can we have more than one account owner?
  • Which time zone does Zendesk use?
  • How do I merge or migrate two Zendesk accounts?
  • Generating a traceroute for troubleshooting
  • Failed to create sandbox: Name must not contain the "|" character
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