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Getting started with live chat
Edited Jan 13, 2025
0 votes · 5 comments
0
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5
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Getting started with live chat for admins
Edited Jun 21, 2024
12 votes · 2 comments
12
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2
Comments
Getting started with live chat for agents
Edited Jun 21, 2024
33 votes · 9 comments
33
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9
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Introduction (Deployment guide): Planning your live chat deployment
Edited Nov 07, 2022
20 votes · 0 comments
20
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0
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Step 1 (Deployment guide): Align chat goals with business objectives
Edited May 30, 2024
13 votes · 0 comments
13
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0
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Step 2 (Deployment guide): Manage customer experience and chat volume
Edited Oct 25, 2023
8 votes · 0 comments
8
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0
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Step 3 (Deployment guide): Determine your staffing requirements
Edited Oct 25, 2023
4 votes · 1 comment
4
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1
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Step 4 (Deployment guide): Train your agents
Edited Oct 25, 2023
4 votes · 1 comment
4
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1
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Step 5 (Deployment guide): Build a chat workflow
Edited Oct 25, 2023
6 votes · 0 comments
6
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0
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Step 6 (Deployment guide): Monitor success metrics and improve chat deployment
Edited Oct 25, 2023
9 votes · 0 comments
9
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0
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