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Service Incident - November 14, 2023 - Support | Pods 15, 26, 28 - Outbound email notification delays

Summary From November 13, 2023 at 18:26 UTC until November 14, 2023 at 09:18 UTC, a small subset of Zendesk Support c...

Edited Nov 22, 2023

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Service Incident - November 10, 2023 - Talk | Multiple Pods - Denmark, Finland, or Sweden inbound call issues

SUMMARY Between 8:37 and 10:07 UTC on November 10, 2023, Talk customers receiving calls from end-users in Denmark, Fi...

Edited Dec 07, 2023

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Service Incident - November 9, 2023 - Explore | US Region - Data refresh delays for historic datasets

SUMMARY Between November 9, 2023 from 3:00 AM UTC to November 10, 2023 10:00 AM UTC, Explore customers within US Reg...

Edited Nov 28, 2023

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Service Incident - November 9, 2023 - Support | Pod 28 - Outbound email delays and failures

SUMMARY On November 9, 2023 from 14:00 UTC to 16:34 UTC, a subset of Support customers in Pod 28 experienced delays ...

Edited Nov 22, 2023

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Service Incident - November 8, 2023 - Support | All Pods - Delays and failures sending emails to Google managed domains

SUMMARY Between 08:09 UTC on November 7, 2023, and 2:20 UTC on November 21, 2023, Zendesk customers across all pods e...

Edited Dec 11, 2023

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Service Incident - November 7, 2023 - Support | Multiple Pods - Access issues to Support product

SUMMARY On November 7, 2023 from 09:56 UTC to 10:07 UTC, Zendesk Support customers on Pods 15, 18, 23, and 26 exper...

Edited Nov 23, 2023

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2020-05-11 Security Advisory: Single Sign-On User Verification

Zendesk note: This security advisory was republished on August 25, 2022 for reference. There has been no change to t...

Edited Aug 26, 2022

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Visit Service Notifications in English

You can view the Service Notifications in English.

Edited Apr 03, 2024

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