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Help with apps and integrations

Articles that help answer questions and solve issues about apps like the Select an Address app, Time Tracking app, and others, and integrations like Salesforce, Jira, Shopify, and others. Content that provides resolution tips of apps customization and troubleshooting steps for common problems.


How can I troubleshoot known issues with the Salesforce integration?

Question How can I troubleshoot known issues with the Salesforce integration? Answer This article includes informatio...

Edited Jul 02, 2024

0 votes  ·  16 comments

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Zendesk tickets fail to sync into cases in Salesforce

Issue symptoms I followed the instructions in Setting up Ticket Sync from Zendesk to Salesforce, but cases aren't bei...

Edited Aug 21, 2024

2 votes  ·  17 comments

2

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17

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How do I sync many Accounts, Contact or Leads at once with the Salesforce integration?

Question The legacy Salesforce integration included a sync-many function. How can I do something similar using the ne...

Edited Aug 11, 2023

5 votes  ·  20 comments

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20

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