{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/articles/4577692745114-Service-Incident-May-4th-2022-Zendesk-ZBot-Widget-unavailable","linkText":"please read this announcement"}
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  1. Zendesk help
  2. Sell
  3. Advice and troubleshooting
  4. Using Sell
  1. Zendesk help
  2. Sell
  3. Advice and troubleshooting
  4. Using Sell

Using Sell

  • What does the message "This conversation is read-only" mean in my Sell emails?
  • What does archiving mean in Sell and Support? [Video]
  • When are emails visible on a deal?
  • How do I create a lead from Support?
  • What happens to my data if I am deactivated or deleted as an agent in Sell?
  • How do I sync my Support users to my Sell contacts?
  • Sell Voice error: Failed POST (402 error)
  • Can I search by phone number in Sell?
  • How do I format my CSV file for Sell?
  • A call is not appearing in my Sell account
  • I can't see new deals and contains in the sales pipelines
  • When creating a lead, can I make the first or last name mandatory?
  • Can I view all recently completed tasks by a user?
  • Can I perform a bulk opt-out action from my Leads page?
  • Do I need Zendesk Talk to use Zendesk Sell Voice?
  • Can I notify my team when a new lead is created?
  • Can I receive a notification for a Sell task that I set up?
  • Does the Industry field copy from a contact to a deal?
  • Can I make a custom checkbox field required in Zendesk Sell?
  • Can I export a list of email addresses from the Contacts or Leads page in Sell?
  • When should I use tags and when should I use custom fields in Sell?
  • Can I create task templates?
  • Can I display leads on a map on my computer?
  • Which email address should I integrate with Sell?
  • Can I use "clicks in latest email" to filter communication from other Users?
  • Can I delete a task from the Sell calendar?
  • Can I create a lead from my email inbox without having to go into Zendesk?
  • My Sell email integration is sending duplicate emails
  • Can I create a drop down menu for creating new tasks in Sell?
  • Does adding a new user in Sell automatically add them to Zendesk Support?
  • What does the message "This conversation is read-only" mean in my Sell emails?
  • What does archiving mean in Sell and Support? [Video]
  • When are emails visible on a deal?
  • How do I create a lead from Support?
  • What happens to my data if I am deactivated or deleted as an agent in Sell?
  • How do I sync my Support users to my Sell contacts?
  • Sell Voice error: Failed POST (402 error)
  • Can I search by phone number in Sell?
  • How do I format my CSV file for Sell?
  • A call is not appearing in my Sell account
  • I can't see new deals and contains in the sales pipelines
  • When creating a lead, can I make the first or last name mandatory?
  • Can I view all recently completed tasks by a user?
  • Can I perform a bulk opt-out action from my Leads page?
  • Do I need Zendesk Talk to use Zendesk Sell Voice?
  • Can I notify my team when a new lead is created?
  • Can I receive a notification for a Sell task that I set up?
  • Does the Industry field copy from a contact to a deal?
  • Can I make a custom checkbox field required in Zendesk Sell?
  • Can I export a list of email addresses from the Contacts or Leads page in Sell?
  • When should I use tags and when should I use custom fields in Sell?
  • Can I create task templates?
  • Can I display leads on a map on my computer?
  • Which email address should I integrate with Sell?
  • Can I use "clicks in latest email" to filter communication from other Users?
  • Can I delete a task from the Sell calendar?
  • Can I create a lead from my email inbox without having to go into Zendesk?
  • My Sell email integration is sending duplicate emails
  • Can I create a drop down menu for creating new tasks in Sell?
  • Does adding a new user in Sell automatically add them to Zendesk Support?
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