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  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Authentication and user access
  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Authentication and user access

Authentication and user access

  • How long are account verification emails and password reset emails valid?
  • LastPass: How to get autofill working with native authentication?
  • If I log out of my SSO network, am I automatically logged out of Zendesk products too?
  • I changed my email domain and now I can't login through SSO
  • I can't access the Sandbox account
  • How do I set up Google SSO with SAML?
  • Google SSO "app not configured for user" error
  • Do my agents need their own login?
  • Why am I unable to log in to Help Center in Safari or on iOS devices?
  • I am not receiving my password reset email
  • I use 2-factor authentication and am locked out
  • I can't start my trial because the account activation email is not working
  • Accessing Zendesk in Vietnam
  • Options to clear cache and cookies
  • Can multiple agents log in to a Zendesk account at the same time?
  • How do I grant an agent access to a product? [Video]
  • Why are users redirected to the logout URL when authenticating via SSO with SAML?
  • How do I remove the ability for customers to sign up for our account?
  • How can I set up two Zendesk SSO integrations?
  • Why do I get an "access denied" error?
  • Can I sign into my account using a secondary email address?
  • My email address changed and now I can't sign in
  • I am having trouble logging in to Zendesk
  • Accessing Zendesk in mainland China
  • Error: Refused to connect
  • Registration error: "Please enter a valid email address"
  • I have multiple brands in my account, can I use different authentication methods for each brand?
  • How long are account verification emails and password reset emails valid?
  • LastPass: How to get autofill working with native authentication?
  • If I log out of my SSO network, am I automatically logged out of Zendesk products too?
  • I changed my email domain and now I can't login through SSO
  • I can't access the Sandbox account
  • How do I set up Google SSO with SAML?
  • Google SSO "app not configured for user" error
  • Do my agents need their own login?
  • Why am I unable to log in to Help Center in Safari or on iOS devices?
  • I am not receiving my password reset email
  • I use 2-factor authentication and am locked out
  • I can't start my trial because the account activation email is not working
  • Accessing Zendesk in Vietnam
  • Options to clear cache and cookies
  • Can multiple agents log in to a Zendesk account at the same time?
  • How do I grant an agent access to a product? [Video]
  • Why are users redirected to the logout URL when authenticating via SSO with SAML?
  • How do I remove the ability for customers to sign up for our account?
  • How can I set up two Zendesk SSO integrations?
  • Why do I get an "access denied" error?
  • Can I sign into my account using a secondary email address?
  • My email address changed and now I can't sign in
  • I am having trouble logging in to Zendesk
  • Accessing Zendesk in mainland China
  • Error: Refused to connect
  • Registration error: "Please enter a valid email address"
  • I have multiple brands in my account, can I use different authentication methods for each brand?
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