Self-service best practices
- Navigating the Zendesk Help Center 🗺️
- Managing your help center content 🗂
- Why adopt a self-service strategy? 💻
- Waarom gebruikmaken van “content cues”? 🤔
- Organizing your help center 🧹
- Tips for writing help center articles 📝
- Busy season tips: Automate answers with AI 🤖
- Busy season tips: Make the most of self-service 💪
- Creating articles with the Knowledge Capture app📝
- Sharing articles with end-users using the Knowledge Capture app🤝
- Promoting self-service 🙌
- Using the Knowledge Capture app to flag help center articles🚩
- Designing articles for Answer Bot ⭐️
- Navigating the Zendesk Help Center 🗺️
- Managing your help center content 🗂
- Why adopt a self-service strategy? 💻
- Waarom gebruikmaken van “content cues”? 🤔
- Organizing your help center 🧹
- Tips for writing help center articles 📝
- Busy season tips: Automate answers with AI 🤖
- Busy season tips: Make the most of self-service 💪
- Creating articles with the Knowledge Capture app📝
- Sharing articles with end-users using the Knowledge Capture app🤝
- Promoting self-service 🙌
- Using the Knowledge Capture app to flag help center articles🚩
- Designing articles for Answer Bot ⭐️