{"showBanner":false,"urlFilters":["/community/"],"type":"warning","title":"Service Incident","content":"An error occurred last week resulting in the deletion of many community posts. Restoration efforts are underway, but posts could be missing for several days. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/community/posts/4414461584794-Service-incident-missing-community-posts-and-comments","linkText":"please read this announcement"}
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  1. Zendesk help
  2. Support
  3. Advice and troubleshooting
  4. Support billing and account settings
  1. Zendesk help
  2. Support
  3. Advice and troubleshooting
  4. Support billing and account settings

Support billing and account settings

Articles about Zendesk Support billing questions and main account settings

  • When I try to update my email address the option is grayed out
  • How do I change my account name in Zendesk Support?
  • How do I update the owner of my account?
  • How can I change the language in Support for my agents?
  • How can I cancel my Support trial?
  • Why do I see Get started in my Support account home page?
  • Can I have an account admin who is not a Zendesk Support agent?
  • Ticket ID missing from chat details export
  • Can I add Zendesk Talk to a Support only subscription?
  • I am trying to sign in on the mobile app and it is asking for my domain
  • Can I use my old subdomain for my new account?
  • Can I change the plan level of my Zendesk Suite Trial?
  • How do I enable exports?
  • How do I configure my network for Chat?
  • Error message: "Failed to update customer settings"
  • Can I change my own user role in Zendesk Support?
  • How do I create a Support trial account?
  • How are Zendesk Support plans priced?
  • Is there a dark mode for Zendesk Support?
  • I was immediately locked out of my trial account
  • What happens when a Support account subscription expires?
  • How do I change the payment currency on my Support account?
  • When I try to update my email address the option is grayed out
  • How do I change my account name in Zendesk Support?
  • How do I update the owner of my account?
  • How can I change the language in Support for my agents?
  • How can I cancel my Support trial?
  • Why do I see Get started in my Support account home page?
  • Can I have an account admin who is not a Zendesk Support agent?
  • Ticket ID missing from chat details export
  • Can I add Zendesk Talk to a Support only subscription?
  • I am trying to sign in on the mobile app and it is asking for my domain
  • Can I use my old subdomain for my new account?
  • Can I change the plan level of my Zendesk Suite Trial?
  • How do I enable exports?
  • How do I configure my network for Chat?
  • Error message: "Failed to update customer settings"
  • Can I change my own user role in Zendesk Support?
  • How do I create a Support trial account?
  • How are Zendesk Support plans priced?
  • Is there a dark mode for Zendesk Support?
  • I was immediately locked out of my trial account
  • What happens when a Support account subscription expires?
  • How do I change the payment currency on my Support account?
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