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Using themes and customizing your Help Center

About the standard theme and custom themes in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

6 votes  ·  11 comments

6

Votes

11

Comments

Updating your theme with EAP features

Service catalog and Approvals early access programs (EAPs) require theme updates in order for end user...

Edited Mar 04, 2025

1 vote  ·  0 comments

1

Vote

0

Comments

Using HTML blocks to edit code in content blocks

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise Note: thi...

Edited Mar 06, 2025

3 votes  ·  5 comments

3

Votes

5

Comments

Supported HTML for help center articles

Suite All plans Support with Guide all plans The source code editor lets...

Edited Mar 06, 2025

0 votes  ·  2 comments

0

Votes

2

Comments

Listing featured articles in the help center search box

What's my plan? Suite All plans Support with Guide all plans You can specify up to six featured...

Edited Mar 07, 2025

2 votes  ·  8 comments

2

Votes

8

Comments

Making your help center accessible

Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all plans Acc...

Edited Mar 06, 2025

2 votes  ·  0 comments

2

Votes

0

Comments

Editing and deleting custom pages in your theme

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise You can ed...

Edited Mar 06, 2025

0 votes  ·  4 comments

0

Votes

4

Comments

Creating custom pages in the help center

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise Note: On...

Edited Mar 06, 2025

7 votes  ·  50 comments

7

Votes

50

Comments

Customizing the logo return URL in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all pl...

Edited Mar 06, 2025

1 vote  ·  6 comments

1

Vote

6

Comments

Managing Guide themes from the Zendesk Marketplace

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all p...

Edited Mar 06, 2025

2 votes  ·  1 comment

2

Votes

1

Comment

About Guide templating versions

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

2 votes  ·  13 comments

2

Votes

13

Comments

Using the standard Copenhagen theme in your help center

What's my plan? Suite All plans Support with Guide all plans The Copenhagen theme is e...

Edited Mar 06, 2025

8 votes  ·  10 comments

8

Votes

10

Comments

Customizing your help center theme

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

43 votes  ·  178 comments

43

Votes

178

Comments

Branding your help center

What's my plan? Suite All plans Support with Guide all plans You can change the look and fe...

Edited Mar 06, 2025

22 votes  ·  29 comments

22

Votes

29

Comments

Previewing your help center theme

What's my plan? Suite All plans Support with Guide all plans You can preview changes while y...

Edited Mar 06, 2025

9 votes  ·  4 comments

9

Votes

4

Comments

Accessing your help center themes

What's my plan? Suite All plans Support with Guide all plans You can access your help center...

Edited Mar 06, 2025

5 votes  ·  2 comments

5

Votes

2

Comments

Adding a help center theme to Guide

What's my plan? Suite All plans Support with Guide all plans Guide contains one help center...

Edited Mar 06, 2025

3 votes  ·  2 comments

3

Votes

2

Comments

Editing your Help Center theme

What's my plan? Suite All plans Support with Guide all plans You can edit the branding in an...

Edited Mar 06, 2025

6 votes  ·  12 comments

6

Votes

12

Comments

Managing your help center themes

What's my plan? Suite All plans Support with Guide all plans You can access your help center ...

Edited Mar 06, 2025

2 votes  ·  0 comments

2

Votes

0

Comments

Setting up a requests-only (tickets-only) help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all p...

Edited Mar 06, 2025

15 votes  ·  11 comments

15

Votes

11

Comments

Displaying an alternative author on your articles

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all pl...

Edited Mar 06, 2025

5 votes  ·  0 comments

5

Votes

0

Comments

Working on a theme locally

Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all plans The...

Edited Mar 06, 2025

4 votes  ·  7 comments

4

Votes

7

Comments

Changing the theme template for an article, section, or category in your help center

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise In a Guide...

Edited Mar 06, 2025

1 vote  ·  4 comments

1

Vote

4

Comments

Previewing theme changes locally

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

8 votes  ·  20 comments

8

Votes

20

Comments

Changing the live theme of your help center

What's my plan? Suite All plans Support with Guide all plans The Copenhagen theme is enabled...

Edited Mar 06, 2025

4 votes  ·  7 comments

4

Votes

7

Comments

Adding multiple article, section, and category templates to your theme

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise Note: On...

Edited Mar 06, 2025

3 votes  ·  17 comments

3

Votes

17

Comments

Hiding and showing elements in your Copenhagen standard theme

What's my plan? Suite All plans Support with Guide all plans If you are using the standard Co...

Edited Mar 06, 2025

5 votes  ·  26 comments

5

Votes

26

Comments

Importing and downloading your theme and manifest file

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

4 votes  ·  7 comments

4

Votes

7

Comments

Setting up the GitHub integration with your Guide theme

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all pl...

Edited Mar 07, 2025

3 votes  ·  16 comments

3

Votes

16

Comments

Updating your Github-managed theme in Guide

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all p...

Edited Mar 06, 2025

1 vote  ·  7 comments

1

Vote

7

Comments