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Using themes and customizing your Help Center


Editing the code for your live help center theme

What's my plan? If you need to edit the code for your live theme, it's a good idea to copy the theme first ...

Edited Jan 14, 2025

7 votes  ·  9 comments

7

Votes

9

Comments


Using your own theme assets for help center

What's my plan? Quick Look: Guide admin > Customize design > select theme > Edit > Assets You can upload a...

Edited Jun 21, 2024

10 votes  ·  31 comments

10

Votes

31

Comments


Using the help center templating language

What's my plan? This article covers the following topics: Introduction Templating basics Comments Block Comments Lit...

Edited Jun 21, 2024

11 votes  ·  8 comments

11

Votes

8

Comments


Customizing the Settings panel of the theme

What's my plan? When you download a theme, the exported files include a file named manifest.json. The file defines t...

Edited Jun 21, 2024

7 votes  ·  15 comments

7

Votes

15

Comments


Editing the source code of help center articles

What's my plan? The source code editor lets you edit the HTML source of articles and content blocks for the ...

Edited Feb 19, 2025

7 votes  ·  22 comments

7

Votes

22

Comments


Hiding the Powered by Zendesk logo

What's my plan? By default, your help center will display the Powered by Zendesk logo at the bottom of each ...

Edited Jun 21, 2024

6 votes  ·  1 comment

6

Votes

1

Comment


Importing or upgrading jQuery

What's my plan? With Guide Templating V2, you'll need to import a jQuery library if you want to use jQuery statemen...

Edited Jun 21, 2024

5 votes  ·  2 comments

5

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2

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Help center templating cookbook

What's my plan? Each help center theme consists of a collection of editable page templates and custom pages. ...

Edited Feb 07, 2025

16 votes  ·  42 comments

16

Votes

42

Comments


Help center CSS cookbook

What's my plan? You can easily customize the look and feel of your help center using Cascading Style Sheets ...

Edited Aug 19, 2024

8 votes  ·  42 comments

8

Votes

42

Comments


Using Guide themes from the Zendesk Marketplace

What's my plan? Guide comes with a standard theme for your help center that you can customize for your own use. Addit...

Edited Jun 21, 2024

1 vote  ·  8 comments

1

Vote

8

Comments


Help center JavaScript cookbook

What's my plan? You can easily customize the look and feel of a help center using JavaScript and jQuery. This ...

Edited Nov 13, 2024

7 votes  ·  37 comments

7

Votes

37

Comments


Displaying satisfaction ratings and overall score in your help center

What's my plan? Note: Support + Guide customers who are not on a Suite plan must have Support Professional or ...

Edited Feb 07, 2025

14 votes  ·  9 comments

14

Votes

9

Comments