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  1. Zendesk help
  2. Chat
  3. Getting started with live chat
  4. Getting started with live chat
  1. Zendesk help
  2. Chat
  3. Getting started with live chat
  4. Getting started with live chat

Getting started with live chat

  • Welcome to live chat
  • Getting started with live chat for admins
  • Getting started with live chat for agents
  • Introduction (Deployment guide): Planning your live chat deployment
  • Step 1 (Deployment guide): Align chat goals with business objectives
  • Step 2 (Deployment guide): Manage customer experience and chat volume
  • Step 3 (Deployment guide): Determine your staffing requirements
  • Step 4 (Deployment guide): Train your agents
  • Step 5 (Deployment guide): Build a chat workflow
  • Step 6 (Deployment guide): Monitor success metrics and improve chat deployment
  • Configuring and deploying live chat
  • Adding live chat to your website or help center
  • Welcome to live chat
  • Getting started with live chat for admins
  • Getting started with live chat for agents
  • Introduction (Deployment guide): Planning your live chat deployment
  • Step 1 (Deployment guide): Align chat goals with business objectives
  • Step 2 (Deployment guide): Manage customer experience and chat volume
  • Step 3 (Deployment guide): Determine your staffing requirements
  • Step 4 (Deployment guide): Train your agents
  • Step 5 (Deployment guide): Build a chat workflow
  • Step 6 (Deployment guide): Monitor success metrics and improve chat deployment
  • Configuring and deploying live chat
  • Adding live chat to your website or help center
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