Getting started with live chat
- Welcome to live chat
- Getting started with live chat for admins
- Getting started with live chat for agents
- Introduction (Deployment guide): Planning your live chat deployment
- Step 1 (Deployment guide): Align chat goals with business objectives
- Step 2 (Deployment guide): Manage customer experience and chat volume
- Step 3 (Deployment guide): Determine your staffing requirements
- Step 4 (Deployment guide): Train your agents
- Step 5 (Deployment guide): Build a chat workflow
- Step 6 (Deployment guide): Monitor success metrics and improve chat deployment
- Configuring and deploying live chat
- Adding live chat to your website or help center
- Welcome to live chat
- Getting started with live chat for admins
- Getting started with live chat for agents
- Introduction (Deployment guide): Planning your live chat deployment
- Step 1 (Deployment guide): Align chat goals with business objectives
- Step 2 (Deployment guide): Manage customer experience and chat volume
- Step 3 (Deployment guide): Determine your staffing requirements
- Step 4 (Deployment guide): Train your agents
- Step 5 (Deployment guide): Build a chat workflow
- Step 6 (Deployment guide): Monitor success metrics and improve chat deployment
- Configuring and deploying live chat
- Adding live chat to your website or help center