{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/articles/4577692745114-Service-Incident-May-4th-2022-Zendesk-ZBot-Widget-unavailable","linkText":"please read this announcement"}
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  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging
  4. Live chat
  5. Configuring the Chat widget
  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging
  4. Live chat
  5. Configuring the Chat widget

Configuring the Chat widget

  • Chat in Web Widget (Classic) resources
  • ConnectOnPageLoad: Configuration best practices for common use cases
  • Setting up Zendesk Chat in Web Widget (Classic)
  • Migrating from the setNotes and appendNotes API
  • Optimizing Chat and Web Widget (Classic) performance
  • Enabling the pre-chat form on the Chat widget
  • Customizing the appearance of your chat widget
  • Restricting the Chat widget by country or domain
  • Customizing the Chat widget for mobile devices
  • Enabling cookie consent for the Chat widget & Web Widget
  • Authenticating users in Chat
  • Chat in Web Widget (Classic) resources
  • ConnectOnPageLoad: Configuration best practices for common use cases
  • Setting up Zendesk Chat in Web Widget (Classic)
  • Migrating from the setNotes and appendNotes API
  • Optimizing Chat and Web Widget (Classic) performance
  • Enabling the pre-chat form on the Chat widget
  • Customizing the appearance of your chat widget
  • Restricting the Chat widget by country or domain
  • Customizing the Chat widget for mobile devices
  • Enabling cookie consent for the Chat widget & Web Widget
  • Authenticating users in Chat
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