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Global security and user access
Understanding and customizing session time-out settings
What's my plan? Quick Look: Admin Center > Account > Security > Advanced Like most app...
Edited Nov 22, 2024
6 votes · 17 comments
6
Votes
17
Comments
Configuring your firewall for use with Zendesk
What's my plan? Zendesk occasionally updates its public-facing IP addresses to ensure continued reliability and stab...
Edited Feb 19, 2025
45 votes · 9 comments
45
Votes
9
Comments
Managing malicious attachments
What's my plan? Malware scanning is a security feature that scans all file attachments to tickets and ...
Edited Jan 27, 2025
4 votes · 30 comments
4
Votes
30
Comments
Tips to combat spam and protect your business
Protecting your company from spam and abuse is inevitably a task all companies are confronted with. While there is no...
Edited Jun 17, 2024
2 votes · 9 comments
2
Votes
9
Comments