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Trigger resources
Ticket trigger recipes reference
Automations resources and recipes
Understanding how to format email notifications
About the data importer
See all 33 articles
Planning your ticket routing and automated workflows
Routing and automation options for incoming tickets
Omnichannel routing resources
About omnichannel routing
Turning on and setting up omnichannel routing
See all 22 articles
Custom object resources
Creating many-to-many relationships in Zendesk using custom objects
Understanding custom objects
Planning your custom objects workflow
Activating custom objects
See all 19 articles