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Reporting and analytics for help center

Viewing a list of articles created using Knowledge

What's my plan? If you create articles in Knowledge, Guide admins can view a list of all articles that have...

Edited Aug 29, 2024

0 votes  ·  0 comments

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Analyzing your Knowledge activity

What's my plan? Zendesk Explore features a prebuilt dashboard to help you analyze the events and tic...

Edited Aug 29, 2024

6 votes  ·  33 comments

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Analyzing your knowledge base activity with Explore

What's my plan? Zendesk Explore features a prebuilt Knowledge Base dashboard that helps you understand...

Edited Jun 21, 2024

3 votes  ·  58 comments

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Analyzing help center search results with Explore

What's my plan? Zendesk Explore features a prebuilt Search dashboard that helps you understand how yo...

Edited Jul 23, 2024

1 vote  ·  32 comments

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Enabling Google Analytics for your help center

What's my plan? You can use Google Analytics to track your help center traffic. Google An...

Edited Aug 23, 2024

13 votes  ·  43 comments

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Using Google Tag Manager with your help center

What's my plan? You can implement Google Tag Manager for your help center. This article covers the following topic...

Edited Jun 21, 2024

6 votes  ·  13 comments

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Guide reporting tools for measuring self-service

What's my plan? When you create a help center for your customers, you’re providing them with a self-service ...

Edited Feb 07, 2025

4 votes  ·  19 comments

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