Outbound-only phone support


2 Comentarios

  • Caroline Kello
    Zendesk Product Manager

    Hi Mikayla,

    A possible workaround for this could be that for inbound calls you configure an IVR menu that just plays an IVR greeting. After this greeting has played 3 times the call will be disconnected. Adding a screenshot below of how that would look like. Hope this helps and thanks for reaching out!

  • Mikayla Welborn

    Thanks Caroline. That workaround did the trick! 


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