Zendesk voice

2 Comentarios

  • PROVENTIC **** EMEA Reseller Partner
    Community Moderator

    Hi Matt

    Zendesk Talk doesn't support entering anything into the IVR at this point, so you should look at other CTI integrations. I'm quite sure that something like PureCloud can do that.

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  • Ian Dickie

    Thanks Carsten,

     

    Hi Matt, we specialise in integrating with Zendesk to provide voice & CTI support using PureCloud. I would be more than happy to have a chat with you. The PureCloud app is in the Zendesk Appstore and the integration does not take very long at all. 

    Please feel free to give me a shout for a chat about the options. (ian.dickie@soprasteria.com)

     

    Cheers

     

    Ian

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