Is there any way to get a list / view / whatever of the incidents that are linked to a given problem ticket, in order of recent update?
a) The obvious way would be to customize the problem's incident list. Not supported.
b) There is no way to search on linked problem ticket AFAICT.
c) There is no way to specify linked problem ticket in a view spec AFAICT.
d) I could set a tag on every linked ticket but then by-by "last update timestamp".
e) Via API, but then I still don't have a view on them, just a list of the results, still have to access manually in the GUI.
Iniciar sesión para dejar un comentario.