Business Hour Specificity

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  • Sebastiaan Wijchers
    Community Moderator

    Hello Beth,

    This is acutally something I have to look into for the company I work at (although somewhere at the bottom of my to-do list ;)).

    I think it should be possible through the API:

    https://developer.zendesk.com/rest_api/docs/core/schedules#update-a-schedule

    Keep in mind that for some odd reason Sunday is considered to be the first day of the month ;)

    I hope you have somebody in your organisation to do this for you.

    With kind regards,

    Sebastiaan

     

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