Wait recording quality and volume question

2 Comentarios

  • Jessie Schutz
    Zendesk team member

    Hey David!

    This is an interesting question...I'm not sure what we do with custom recordings when they're uploaded so I'll need to do some digging around to get some information on this. I have some very knowledgeable colleagues who will hopefully be able to help us out! I'll let you know what I find out.

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  • Jessie Schutz
    Zendesk team member

    Hi David! Thanks for your patience!

    We have an article in our Knowledge Base that I think will help you with the issues you're having. You can find that here: Talk Greeting Quality.

    Let us know if you need anything else!

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