How do comments, upvotes, and moderation work in Zendesk Communities?
RespondidaHi, I'm trying to find an article that explains how comments and their up votes work. Generally, an overview and specifically if the comments can be moderated (reviewed before becoming visible to other Help Center users/customers/end-users).
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Hey Holly -
There are content moderation tools for the Community. This article will tell you all about how to enable and use the content moderation functionality: Moderating end-user content.
Up voting is pretty straightforward - it's just a counter. It'll show you how many times the up button has been clicked. Up voting does not move content around - comments will stay where they are and just show the number of votes on them.
Let us know if you have any additional questions!
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