Reporting on Snap Shots

2 Comentarios

  • Eva Keyes

    Hi everyone who might stumble  across this!

     

    I think I found exactly what I was looking for. I've decided to utilize some of the built in backlog reporting and tweak it to filter on problem tickets. Provided me snapshots in history. Pretty perfect. 

    Thanks to Zendesk and community, anyhow!

    0
  • Nicole S.
    Zendesk Community Team

    Hey, Eva! Glad to hear you got it sorted out, and thanks for updating us. 

    0

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