Facebook tickets doesn't save fields

1 Comentarios

  • Ben Van Iten
    Zendesk Community Team

    Hi Seany Ng Serrano,

    When you view the ticket events, do you see that there are any triggers or business rules that are setting that changes those fields back to blank? That is the most common cause of an issue like this.



Iniciar sesión para dejar un comentario.

Tecnología de Zendesk