[Messaging] 3d party Bot integrations

3 Comentarios

  • Prakruti Hindia
    Zendesk Product Manager

    Thank you for writing in. 3rd party bots are supported for Sunshine Conversations SDKs through Sunshine Conversations's Switchboard APIs. Your point of contact from Zendesk should be able to provide more information or you can Contact Zendesk Customer Support.

    - Prakruti


  • Anton Mintsev (EMEA)

    SunCo is a great tool, but additional cost will be too steep for many customers and they may choose to switch to 3dparty chats/bots.

    It’s a pity Zendesk doesn’t offer solution to have persistent chat and bots integrations out of the box.

  • Prakruti Hindia
    Zendesk Product Manager

    Zendesk has out-of-the-box offering for messaging and automation. More information can be found here


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