I work for a company using Zendesk.
About a year ago, I joined our Knowledge Base curation team to write articles on how to use our platform. I want to write better well thought, clear and concise guides for our internal and external audience.
Has anyone had any experience with any online courses that have helped them? Or any go-to guides that have assisted with writing better content?
Any and all recommendations are appreciated.
TIA, hope you're all having a great day!
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