After opening a ticket with the API with the following body:
"body": " * Bullet with line break\n Second line\nThird line\nFourth line"
"subject": "My printer is on fire!"
The line breaks in the bullet look like this for the agent:
But look like this for the End-user on the help center/guide:
As you can see everything is on 1 line, and I checked the HTML, it's not a css/styling issue, it just does not have any tags to create line breaks.
How is it possible that the Markdown is parsed differently for these 2 views?
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