Delay in ZenDesk Talk calls
Hello!
We are experiencing a lag or delay on our ZenDesk Talk calls. A client speaks and we hear them, but when we respond, it takes the client a few seconds to hear it -- so they often think we didn't hear and will then repeat their question, while the support agent has already started talking -- this just started happening early last week. Please advise.
-
Hi Jennifer,
My apologies for the delay in response. I see that you had a ticket with us and the resolution appeared to be related to a local issue. Please let us know if you have any further questions or concerns on this.
Have a great day!
Iniciar sesión para dejar un comentario.
1 Comentarios