A robust user community can be a wonderful long-term asset for your business. It’s a great source of knowledge that is independent of time and physical location.
An online community is also a scalable way of not just conversing with your customers, but for supporting them when they have questions or problems, and even more so when your customers can respond to each other.
Check out our article Six things to think about before setting up your community , and join the discussion here.
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