Managing work flow for multiple email addresses with views

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  • Ciro Alvarado
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    I am unable to add the placeholder {{ticket.requester.email}} to the condition "Ticket: Received at"

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  • Andrea Saez
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    Hi Ciro,

    You can't add a placeholder there. Ticket:received at is where the ticket was received. In this case, it's an email address.

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