Can we A/B test the submission form?

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4 Comentarios

  • McCabe Tonna
    Community Moderator

    Kevin,

    If you would like a test form, have you looked into spawning a sandbox?

    Secondly a A/B form could be utilized using forms on Enterprise

    https://support.zendesk.com/hc/en-us/articles/203657586-Announcing-the-new-ticket-forms-feature

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  • Kevin Rocci

    Hi McCabe,

    Thanks for the response! :D

    If I spawn a sandbox, would that be accessible to end-users?

    I am not on the Enterprise plan so I don't think that Ticket forms is the solution.

    Is there a way to create two, live forms on the Plus plan?

    Cheers! :D

     

     

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  • McCabe Tonna
    Community Moderator

    Emails can be sent from the sandbox, so I would recommend not adding any real end user accounts to the system.

     

    As for forms, I'll try to think of an alternative, but right now I'm drawing a blank. 

     

    Hope this helps,

    McCabe

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  • Nicole S.
    Zendesk Community Team

    This post has been closed for comments due to inactivity. If you have a follow up, related, or new question, please create a new post. 

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