Community Request - Follow other users
CompletadaRequest: I would like to see the ability to follow community users (both agents and end-users) similar to how you can follow forums in community v2.
Use case: Maybe there is a product manager that frequently comments or responds to posts regarding a particular part of the product you are interested in and it spans several forums and you don't necessarily want to follow the entire forum, just the guru of that forum. Anytime they post you can be alerted. Or if there is a top poster you really enjoy you can follow them as well. This is something our customers loved in our previous platform.
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@DJ - This is important for our users as they're used to having this feature in our old community as well. Our customers loved being able to follow certain users because of their awesome contributions. I hope to see Zendesk add in more end user collaborative features to the community.
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We have had requests from our customers for this same functionality. Would love to see it implemented.
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We have an internal help center for our Sales organization; it would be helpful for them to be able to follow key content contributors (Product Managers in their areas).
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We have also had requests from our users for this functionality. I'm seeing that it's planned, which is great news. Hoping it's coming soon!
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