WYSIWYG editor panel disappeared

9 Comentarios

  • Frits van Dee
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    Same here.... :(

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  • Kath
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    Same for me and even worse a hard return is not leaving a space. Everything I wrote in separate paragraphs and lists is all in one huge blob of text and looks awful.

     

    Any news Zendesk?

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  • Laura Fu
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    Must be a bug! And maybe it's impacting this forum as well, for all the formatting I did in my original ticket are not showing now that I see it on this page.

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  • Vince Hancock
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    Same here as well.

    Testing Zendesk Support forum message editor.

    This is bold.  This is italics.  This link goes to the main support page.

    Screenshot of edit mode:


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  • Laura Fu
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    Sounds like a global issue. I contacted  and they instructed me to email support@zendesk.com. I've provided this thread to them.

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  • Vince Hancock
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    Looks like it's back on my end.  Thanks, Laura!

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  • Laura Fu
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    Wow, kudos support! I refreshed my troublesome page at 9:50am CST and the editor had returned. It might be a hiccup, but support quickly responded and then escalated to a Tier 2 (?) so that must mean it's global and they're on it.

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  • Jessie Schutz
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    Hey guys!

    Just wanted to hop in and let you know that our awesome Copenhagen team is working on a fix for this, and it should be resolved shortly. I'll report back when we've got the all-clear!

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  • Jessie Schutz
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    Okay, it looks like this issue has been resolved! We really appreciate your patience while we got things fixed. If you run into any more problems with this, shoot an email over to support@zendesk.com right away!

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