Link to Help Center gone from my Zendesk

4 Comentarios

  • Wes Drury
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    Hi Kath - Even with SSO enabled you should still have the life preserver icon.  I would suggest that you put in a ticket with Zendesk on this.

    -1
  • Graeme Carmichael
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    Sounds like you need to use the new Product Tray?
    See this announcement:
    https://support.zendesk.com/hc/en-us/articles/218267557-Introducing-Zendesk-s-new-Product-Tray

    1
  • Kath
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    Thanks Graeme, the Product Tray was it. I can breathe again, doing our annual read through and update of all tutorials this month so was a bit stressed when I could not access HC.

    Thanks again.

    0
  • Wes Drury
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    @Graeme - Thanks I was just coming back to update this post as I noticed this in my Help Center today.

    0

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