Implementing a search results sidebar filter like Zendesk's

12 Comentarios

  • Jessie Schutz
    Acciones de comentarios Permalink

    Hey Jaokim!

    This feature is in an internal-only beta at the moment, and I'm afraid I don't have any information on when it might be available publicly. Be sure to keep an eye on our Announcements topic; if anything changes, that's where we'll post it!

    0
  • Andre Luís de Oliveira
    Acciones de comentarios Permalink

    Hi Jessie!

    We also need this feature.
    We have a large amount of classifications, sessions and articles. This will greatly facilitate the search for articles.

    Our users ask us to filter this very frequently.

    4
  • Jessie Schutz
    Acciones de comentarios Permalink

    Hi Andre!

    To the best of my knowledge there isn't any additional information to share on this right now, but I'll check on it and let you know if I find out anything of interest!

    0
  • Jessie Schutz
    Acciones de comentarios Permalink

    Hey Andre, and everyone,

    Just wanted to let you know that I've reached out to our Product Team but haven't heard anything back yet. I'll keep you posted!

    0
  • Jessie Schutz
    Acciones de comentarios Permalink

    Andre, I just found a document in our Knowledge Base that will give you some additional information on this. The gist of it is that the feature was in public beta for a little bit, but we rolled it back to make some changes on the back end of things. If you follow the thread I linked above, you'll get updated on when the beta is open so you can join it!

    0
  • Aidan Crosbie
    Acciones de comentarios Permalink

    Hi Jessie, it appears this link is no longer available. Is there another location that this can be followed now?

    Thanks,

    0
  • Nicole - Community Manager
    Acciones de comentarios Permalink

    Hi Aidan - 

    The beta has not been reopened, though the team has indicated that they're hoping to be able to reopen it later this year. 

    0
  • Kelsey H
    Acciones de comentarios Permalink

    Hey guys, assuming the beta is still on hold? 

    0
  • Vladan Jovic
    Acciones de comentarios Permalink

    I'm also interested in this feature. Making it available for everyone will be just perfect! 

     

    1
  • Vladan Jovic
    Acciones de comentarios Permalink

    Status?

    1
  • Manuel
    Acciones de comentarios Permalink

    Yes!! I'm very much interested in this feature. 

    0
  • Brett - Community Manager
    Acciones de comentarios Permalink

    Thanks for sharing your interest in this feature Manuel :)

    The beta is still on-hold currently but is being reviewed internally by our Product Managers. Feel free to subscribe to our Announcement topic as any updates will be posted there.

    Cheers!

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk