CC not shown in email.

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1 Comentarios

  • Andrew J
    Community Moderator

    Hello David,

    You could try this code - it works for us.  You can modify the text to suit.

    This is added to the beginning of any notification email on triggers as you desire.

    Let me know how it goes for you :)

     

    **CCs on this request:** {% if ticket.cc_names != empty %}

    {% capture ccedusers %}

    {% for cc in ticket.ccs %}
    {% unless forloop.last %}
    {{ cc.email | append: ', ' }}
    {% else %}
    {{ cc.email }}
    {% endunless %}
    {% endfor %}

    {% endcapture %}

    {{ ccedusers | strip_newlines }}

    {% else %}

    No CCs on this request

    {% endif %}
    0

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