Public replies displaying as Internal notes

Respondida

2 Comentarios

  • Andrew J
    Acciones de comentarios Permalink

    Hello Heather,

    Chances are the address is not an approved alias for the person. Their email is not the original requester or CC.

    1
  • Heather
    Acciones de comentarios Permalink

    Hi Andrew,

    That's it! Mystery solved. Thank you very much for sharing that article.

    Have a great day!

    Heather

     

     

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk