We have launched today our Answer bot for web widget - I have switched on the answer bot with contact form Answer bot is working well and is displaying :
The problem is when I will press "Send us a message" - instead of contact form I'm being presented with chat option ( so basically no matter what I click - I'm being redirected to chat ) .
Only way to actually being presented with ticket form is to contact us outside of opening ours.
Then leave us a message option will allow us to display contact form
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