Is Zendesk Chat suitable for chat between multiple service vendors and platform users?

2 Comentarios

  • Nicole Saunders
    Zendesk Community Team

    Hey Panusith -

    You may want to cross-post your question over in the Developer Help Center as well - the folks over there may be able to give you a better idea of whether this would work from a more technical perspective.

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Panusith,

    Zendesk Chat isn't designed for the marketplace chat use case. We recently acquired a company called Smooch and you could in theory use their platform to support this use case by creating a Smooch app for each store in your marketplace.

    You can learn more about Smooch here:



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