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  • Comentario oficial
    Nicole - Community Manager
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    Hi Emilie, 

    We will not be adding additional features or data sets to Insights, as our engineering teams have shifted their focus to Zendesk Explore, the new reporting tool that was launched in November 2018. You can learn more about that here: The future of reporting for Zendesk products.

    If you have specific things you are trying to report on, we'd be happy to discuss how you can go about finding some of those pieces of information. 

  • Emilie LE NOAY
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    Thanks Nicole. I wasn't aware of this. 

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