Create dataset for end user behavior in Guide
The Knowledge Capture app doesn't work for us, but we want to be able to see how our Help Center is doing in terms of what are the most popular articles, what people look at before submitting a ticket, which articles have been updated and how frequently, etc.
I understand there's google analytics but why can't we have it in Explore where we have everything else?
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The Explore team is looking to expand on the Guide datasets and offer more reporting options, (for example, they are looking right now at adding Team Publishing data in the near future), but a specific ETA these type of metrics is not something we can offer at this time.
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