How to update Chat Rating of previous chat session


1 Comentarios

  • Brett Bowser
    Zendesk Community Team

    Hi Shayan,

    I reached out to Chat team and have been informed that it's currently not possible to change the rating of a previous Chat session. If this is something you're interested in I encourage you to create a post in our Chat Product Feedback forum which will help provide visibility to our Product Managers as well as other users in need of a similar functionality.



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