Add attachments to chat shortcuts

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3 Comentarios

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Jenna,

    Currently, this isn't something that you can do with shortcuts and we have no plans to add this functionality in the next 6 months.

    You could look at adding the file to Dropbox/Box/Google Drive and use the link in the shortcut. This will allow you to control revisions easily and also monitor download usage.

    Thanks,
    Ramin

    0
  • Melissa Rush

    @Ramin Shokrizadeh  Any update from 3 years ago to now? 

    0
  • CHAN XIANG BIN

    Hi, any update for the above mentioned feature?

    0

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