Making a ticket in the app

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi there Shelli,

    Thanks for the feedback. Are you using the automatic ticket creation integration with Zendesk? Or do you create tickets manually for chats that need to be escalated?

    Do you currently use the Zendesk mobile app alongside the Zopim app?

    Thanks,

    Ramin

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