Level administration

Completada

4 Comentarios

  • Comentario oficial
    Rajat Garg
    Zendesk Product Manager

    Hi all,

    We recently released roles and permissions feature (on Premium and Enterprise plans) that allow admins to create roles and customize agent permissions. You can find more about the feature in our announcement post here.

    Thanks,

    Rajat

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Webmaster,

    Are you referring to roles and permissions for agents and limiting their access to parts of the dashboard? Can you explain what you would want to restrict if you had that flexibility today?

    Thanks,
    Ramin

    0
  • Tomas

    Agree with this. Agents should not have access to view any of the pages that are Administrator required. Even if the agent can't edit anything.

    0
  • alejandro maldonado

    exactly , just watch only that belong to you ,  and should be possible to looking for ip a banned visitor too.

    and filter by domain

    0

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