Hi, throwing in an idea over there.
Right now, the only way to get an extract of a chat is to either e-mail it or get a text version of it. However, both of those versions can be edited at any time, so in certain situations proving that the presented chat extract was left unmodified can be a difficult task. It would be great to make chat exports (with an option of leaving/removing customer info bar or certain sensitive info) located on Zopim and accessible via link (pretty much like the uploaded files).
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