Restrict Zopim Chat Module by Country

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3 Comentarios

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Graham,

    Thanks for your feedback and I have talked with Mae who was talking with you on the support team.

    We are currently developing a feature to blacklist countries to solve this problem and we want to release it this quarter.

    In terms of what you can do today, the support team provided a solution that other customers have used. As you are concerned about HTTPS support, I did a quick search and found other geolocation JS libraries that have HTTPS support. If you want to block certain countries, you may want to look at those options while we work on a country blacklist solution.

    Thanks,

    Ramin

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    The blacklist functionality is ready for beta testers. If you are interested in getting early access, let me know and I will reach out to you with more information.

    Note: This feature will require your account is on Basic or above. Lite/free accounts will not have access to this feature.

    -Ramin

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Graham,

    The country blacklist functionality is now live and you can learn more about the feature here: https://zopimsupport.zendesk.com/hc/en-us/articles/221307207-New-Widget-Security-Settings-and-Customization-Options

    -Ramin

    0

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