How can I change API client type without access token?

3 Comentarios

  • James Sanford
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    Hey Aleksey!

    I see that you've reached out with an additional question regarding authentication with the Zendesk Chat API in Cannot access Zendesk Chat API if Chat created through Support.

    You would need to Generate a REST API token for integrated Chat accounts for authentication of these requests.  As it sounds like you may already be familiar with that requirement I believed it best to consolidate both of your questions into a single ticket so we can review these questions with you in greater detail.

    Please keep an eye out in your email for the ticket I have created for you - thanks!

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  • Aleksey Kislov
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    Hello James,

    So does it mean that in order to get API token via password grant type flow I first need to get API token via authorization code grant type flow? What is the reason for having password grant type flow if I cannot use it without creating a token with different method? 

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  • James Sanford
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    Hey Aleksey!

    I actually created a ticket for you so we can best review these questions with you :)

    Can you please check your email for the message from ticket #4043354 and send me a reply so we can best discuss this?

     

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