App crashing after receiving message - OkHTTP - setWriteTimeout() method not found
Hello,
App crashes after some time giving an error:
My project contains Cordova jar which is using old OkHttp.
senario1: I tried using a recent version of Zendesk:
compile group: 'com.zendesk', name: 'sdk', version: '1.5.0.1'
Still having issue
Senario2: if I downgrade Zendesk and exclude OkHttp from it.
compile (group: 'com.zendesk', name: 'sdk', version: '1.5.0.1'){
exclude group: 'com.squareup.okhttp', module:'okhttp'
}
still getting the same issue.
NOTE: As I am using proguard, I can have only one okhttp.
Please help. Thanks in andvance-
Hi Sanjeev,
We normally handle SDK requests in a different forum. Your issue is quite similar to this one over there. Running this should show which module is causing the conflict. My guess is that the Picasso instance in the chat SDK is expecting version 2.x of okhttp, but 3.x is on your classpath.
./gradlew :YourApp:dependencies -
Thanks for reply Barry.
result for ./gradlew :app:dependencies as follows:
_releaseCompile - ## Internal use, do not manually configure ##
+--- com.android.support:multidex:1.0.1
+--- com.facebook.android:facebook-android-sdk:4.5.0
| +--- com.parse.bolts:bolts-android:1.2.0
| \--- com.android.support:support-v4:[22,23) -> 25.2.0
| +--- com.android.support:support-compat:25.2.0
| | \--- com.android.support:support-annotations:25.2.0
| +--- com.android.support:support-media-compat:25.2.0
| | +--- com.android.support:support-annotations:25.2.0
| | \--- com.android.support:support-compat:25.2.0 (*)
| +--- com.android.support:support-core-utils:25.2.0
| | +--- com.android.support:support-annotations:25.2.0
| | \--- com.android.support:support-compat:25.2.0 (*)
| +--- com.android.support:support-core-ui:25.2.0
| | +--- com.android.support:support-annotations:25.2.0
| | \--- com.android.support:support-compat:25.2.0 (*)
| \--- com.android.support:support-fragment:25.2.0
| +--- com.android.support:support-compat:25.2.0 (*)
| +--- com.android.support:support-media-compat:25.2.0 (*)
| +--- com.android.support:support-core-ui:25.2.0 (*)
| \--- com.android.support:support-core-utils:25.2.0 (*)
+--- com.android.support:appcompat-v7:24.+ -> 25.1.0
| +--- com.android.support:support-annotations:25.1.0 -> 25.2.0
| +--- com.android.support:support-v4:25.1.0 -> 25.2.0 (*)
| +--- com.android.support:support-vector-drawable:25.1.0
| | +--- com.android.support:support-annotations:25.1.0 -> 25.2.0
| | \--- com.android.support:support-compat:25.1.0 -> 25.2.0 (*)
| \--- com.android.support:animated-vector-drawable:25.1.0
| \--- com.android.support:support-vector-drawable:25.1.0 (*)
+--- com.google.android.gms:play-services-maps:11.0.2
| +--- com.google.android.gms:play-services-base:[11.0.2] -> 11.0.2
| | +--- com.google.android.gms:play-services-basement:[11.0.2] -> 11.0.2
| | | \--- com.android.support:support-v4:25.2.0 (*)
| | \--- com.google.android.gms:play-services-tasks:[11.0.2] -> 11.0.2
| | \--- com.google.android.gms:play-services-basement:[11.0.2] -> 11.0.2 (*)
| \--- com.google.android.gms:play-services-basement:[11.0.2] -> 11.0.2 (*)
+--- com.google.android.gms:play-services-gcm:11.0.2
| +--- com.google.android.gms:play-services-base:[11.0.2] -> 11.0.2 (*)
| +--- com.google.android.gms:play-services-basement:[11.0.2] -> 11.0.2 (*)
| \--- com.google.android.gms:play-services-iid:[11.0.2] -> 11.0.2
| +--- com.google.android.gms:play-services-base:[11.0.2] -> 11.0.2 (*)
| \--- com.google.android.gms:play-services-basement:[11.0.2] -> 11.0.2 (*)
+--- com.android.support:multidex:1.0.0 -> 1.0.1
+--- com.zopim.android:sdk:1.3.4.1
| +--- com.squareup.picasso:picasso:2.5.2
| +--- com.android.support:appcompat-v7:24.0.0 -> 25.1.0 (*)
| +--- com.android.support:recyclerview-v7:24.0.0 -> 25.1.0
| | +--- com.android.support:support-annotations:25.1.0 -> 25.2.0
| | +--- com.android.support:support-compat:25.1.0 -> 25.2.0 (*)
| | \--- com.android.support:support-core-ui:25.1.0 -> 25.2.0 (*)
| +--- com.android.support:design:24.0.0 -> 25.1.0
| | +--- com.android.support:support-v4:25.1.0 -> 25.2.0 (*)
| | +--- com.android.support:appcompat-v7:25.1.0 (*)
| | +--- com.android.support:recyclerview-v7:25.1.0 (*)
| | \--- com.android.support:transition:25.1.0
| | +--- com.android.support:support-annotations:25.1.0 -> 25.2.0
| | \--- com.android.support:support-v4:25.1.0 -> 25.2.0 (*)
| \--- com.zopim.android:sdk-api:1.3.4.1
| +--- com.android.support:support-annotations:24.0.0 -> 25.2.0
| +--- com.google.code.gson:gson:2.7
| +--- com.zendesk:belvedere:1.1.1.1
| | \--- com.android.support:appcompat-v7:23.4.0 -> 25.1.0 (*)
| \--- com.zendesk:java-common:1.9 -> 1.12
\--- com.zendesk:sdk:1.10.0.1
+--- com.google.dagger:dagger:2.7 -> 2.8
| \--- javax.inject:javax.inject:1
+--- com.zendesk:sdk-providers:1.10.0.1
| +--- com.google.dagger:dagger:2.8 (*)
| +--- com.zendesk:java-common:1.12
| +--- com.squareup.retrofit2:retrofit:2.1.0
| | \--- com.squareup.okhttp3:okhttp:3.3.0 -> 3.5.0
| | \--- com.squareup.okio:okio:1.11.0
| +--- com.squareup.retrofit2:converter-gson:2.1.0
| | +--- com.squareup.retrofit2:retrofit:2.1.0 (*)
| | \--- com.google.code.gson:gson:2.7
| +--- com.squareup.okhttp3:logging-interceptor:3.5.0
| | \--- com.squareup.okhttp3:okhttp:3.5.0 (*)
| +--- com.squareup.okhttp3:okhttp:3.5.0 (*)
| +--- com.android.support:support-annotations:25.1.0 -> 25.2.0
| \--- com.crashlytics.sdk.android:answers-shim:0.0.6
+--- com.android.support:support-v4:25.1.0 -> 25.2.0 (*)
+--- com.android.support:appcompat-v7:25.1.0 (*)
+--- com.android.support:recyclerview-v7:25.1.0 (*)
+--- com.android.support:design:25.1.0 (*)
+--- com.squareup.picasso:picasso:2.5.2
+--- com.jakewharton:disklrucache:2.0.2
\--- com.zendesk:belvedere:1.0.2.1 -> 1.1.1.1 (*) -
Thanks Sanjeev
Can you tell us the version of the cordova jar that you're using please. It will help us to replicate the issue. Thanks!
-
Scratch that - since Barry is already helping you here I'll just leave it. :)
---
Hey Sanjeev! I'll get this moved over to the SDK forum for you. :)
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