Chat widget


4 Comentarios

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Ruben,

    Thanks for sharing the feedback. Currently, there are no options to change the location of the end chat button in the standalone widget.

    You have two options using the APIs:

    1. You can use the endChat JS API to create a button on your site that the visitor can click and it will end the chat session. 

    2. You can build a custom widget using the Web SDK (if you are on the Premium plan). You can get the docs for the Web SDK here:



  • Abdelhakim Salama

    hi Rubén,

    i find that you wrote (The "desconection option" is hidden.)

    Please sir i wanna know how you did it !!!! because i  have the same situation, and i wanna hide this options too.

  • Rubén

    Hello Abdelhakim,


    That option is not available in Zendesk Chat.

    Our customers have to click on Options / Finish chat.

    Kind regards,


  • Abdelhakim Salama

    @Rubén thank you sir for your answer,

    please i just wanna tell you that i talk about the (3 point in thz right side on the chat widget )



    it's possible !!!!!


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