Feature Request: Add calculated attributes to Drill-Through

7 Comentarios

  • Steven Hank
    Acciones de comentarios Permalink

    As a first step, it would help if it were possible to even highlight the ticket IDs on drillthrough so we could copy and paste them. Right now the only thing to do is look at the ticket IDs and hand-type them into the search bar in Zendesk Support.

    5
  • Nicolas Gorga
    Acciones de comentarios Permalink

    +1 on this

    3
  • Greer Davis
    Acciones de comentarios Permalink

    +1 for us too.

    3
  • Walter Jooste
    Acciones de comentarios Permalink

    +100

    2
  • Mark Menjivar
    Acciones de comentarios Permalink

    Steven couldn't be more right. But +1 on everyone Zendesk we need this now! 

    1
  • Joan Roda
    Acciones de comentarios Permalink

    +1

    We use this functionality in most of our reports on Insights and it's one of the features our users love the most. Now we're migrating to Explore and this would be a problem when they notice they have lost this.

    0
  • Henrik Heusala
    Acciones de comentarios Permalink

    This functionality has been the X factor for Insights and should be asap included in Explore reporting  - without this functionality it's very hard to move from Insights.

    0

Iniciar sesión para dejar un comentario.

Tecnología de Zendesk